Privacy Policy — Stillroad Knotworks

1. Information We Collect

Stillroad Knotworks collects personal information to deliver exceptional macramé learning experiences. This includes your name, email address, shipping details, and purchase history when you create an account or place an order.

We also gather usage data such as page views, device information, and interaction patterns through cookies and analytics tools to improve website performance.

2. How We Use Your Information

Your data helps us personalize course recommendations, process payments securely, and communicate course updates or special offers. We never sell your information to third parties.

Payment processing is handled through trusted partners who comply with PCI DSS standards. We retain records only as long as necessary to facilitate services and legal requirements.

3. Cookies and Tracking Technologies

We use essential cookies to maintain your shopping cart and session preferences. Marketing cookies help us understand how visitors interact with our catalog pages and learning resources.

You can manage cookie preferences at any time through your browser settings. Blocking certain cookies may limit functionality on the site.

4. Data Sharing and Third Parties

We may share necessary details with fulfillment partners for shipping physical macramé kits and secure payment gateways. All partners adhere to strict data protection agreements aligned with global privacy laws.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal data. Request a copy of your stored information or opt out of marketing emails by contacting us directly.

California residents may exercise additional rights under CCPA, including the right to request disclosure or deletion of collected data.

6. Security and Contact

We implement industry-standard security measures including encryption and regular audits to safeguard your information. In the unlikely event of a data incident, affected users will be notified promptly.

For privacy questions, email [email protected] or call +1 (415) 555-0137.